I've never really been let down by Twinings before, especially not by this product (Green Tea with Lemon).Let's say that the only thing I'd change about the product is it's price tag, but that's not a con of buying it online or by this vendor, just that Twinings does charge a premium for their product. Honestly, the quality is commensurately higher as well, so can't really complain. Just wish it was easier on the pocket...Back to the essence of my review, would definitely recommend buying this!